quality-documentation-manager – skill Tài liệu & Office cho agent AI

Quality Documentation Manager

Document control system design and management for ISO 13485-compliant quality management systems, including numbering conventions, approval workflows, change control, and electronic record compliance.

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Table of Contents

• [Document Control Workflow](#document-control-workflow)
• [Document Numbering System](#document-numbering-system)
• [Approval and Review Process](#approval-and-review-process)
• [Change Control Process](#change-control-process)
• [21 CFR Part 11 Compliance](#21-cfr-part-11-compliance)
• [Reference Documentation](#reference-documentation)
• [Tools](#tools)

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Document Control Workflow

Implement document control from creation through obsolescence:

1. Assign document number per numbering procedure

2. Create document using controlled template

3. Route for review to required reviewers

4. Address review comments and document responses

5. Obtain required approval signatures

6. Assign effective date and distribute

7. Update Document Master List

8. Validation: Document accessible at point of use; obsolete versions removed

Document Lifecycle Stages

| Stage | Definition | Actions Required |

|-------|------------|------------------|

| Draft | Under creation or revision | Author editing, not for use |

| Review | Circulated for review | Reviewers provide feedback |

| Approved | All signatures obtained | Ready for training/distribution |

| Effective | Training complete, released | Available for use |

| Superseded | Replaced by newer revision | Remove from active use |

| Obsolete | No longer applicable | Archive per retention schedule |

Document Types and Prefixes

| Prefix | Document Type | Typical Content |

|--------|---------------|-----------------|

| QM | Quality Manual | QMS overview, scope, policy |

| SOP | Standard Operating Procedure | Process-level procedures |

| WI | Work Instruction | Task-level step-by-step |

| TF | Template/Form | Controlled forms |

| SPEC | Specification | Product/process specs |

| PLN | Plan | Quality/project plans |

Required Reviewers by Document Type

| Document Type | Required Reviewers | Required Approvers |

|---------------|-------------------|-------------------|

| SOP | Process Owner, QA | QA Manager, Process Owner |

| WI | Area Supervisor, QA | Area Manager |

| SPEC | Engineering, QA | Engineering Manager, QA |

| TF | Process Owner | QA |

| Design Documents | Design Team, QA | Design Control Authority |

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Document Numbering System

Assign consistent document numbers for identification and retrieval.

Numbering Format

Standard format: PREFIX-CATEGORY-SEQUENCE[-REVISION]

Example: SOP-02-001-A

SOP = Document type (Standard Operating Procedure)
02  = Category code (Document Control)
001 = Sequential number
A   = Revision indicator

Category Codes

| Code | Functional Area | Description |

|------|-----------------|-------------|

| 01 | Quality Management | QMS procedures, management review |

| 02 | Document Control | This area |

| 03 | Human Resources | Training, competency |

| 04 | Design & Development | Design control processes |

| 05 | Purchasing | Supplier management |

| 06 | Production | Manufacturing procedures |

| 07 | Quality Control | Inspection, testing |

| 08 | CAPA | Corrective/preventive actions |

| 09 | Risk Management | ISO 14971 processes |

| 10 | Regulatory Affairs | Submissions, compliance |

Numbering Workflow

1. Author requests document number from Document Control

2. Document Control verifies category assignment

3. Document Control assigns next available sequence number

4. Number recorded in Document Master List

5. Author creates document using assigned number

6. Validation: Number format matches standard; no duplicates in Master List

Revision Designation

| Change Type | Revision Increment | Example |

|-------------|-------------------|---------|

| Major revision | Increment number | Rev 01 → Rev 02 |

| Minor revision | Increment sub-revision | Rev 01 → Rev 01.1 |

| Administrative | No change or letter suffix | Rev 01 → Rev 01a |

See references/document-control-procedures.md for complete numbering guidance.

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Approval and Review Process

Obtain required reviews and approvals before document release.

Review Workflow

1. Author completes document draft

2. Author submits for review via routing form or DMS

3. Reviewers assigned based on document type

4. Reviewers provide comments within review period (5-10 business days)

5. Author addresses comments and documents responses

6. Author resubmits revised document

7. Approvers sign and date

8. Validation: All required reviewers completed; all comments addressed with documented disposition

Comment Disposition

| Disposition | Action Required |

|-------------|-----------------|

| Accept | Incorporate comment as written |

| Accept with modification | Incorporate with changes, document rationale |

| Reject | Do not incorporate, document justification |

| Defer | Address in future revision, document reason |

Approval Matrix

Document Level 1 (Policy/QM): CEO or delegate + QA Manager
Document Level 2 (SOP): Department Manager + QA Manager
Document Level 3 (WI/TF): Area Supervisor + QA Representative

Signature Requirements

| Element | Requirement |

|---------|-------------|

| Name | Printed name of signer |

| Signature | Handwritten or electronic signature |

| Date | Date signature applied |

| Role | Function/role of signer |

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Change Control Process

Manage document changes systematically through review and approval.

Change Control Workflow

1. Identify need for document change

2. Complete Change Request Form with justification

3. Document Control assigns change number and logs request

4. Route to reviewers for impact assessment

5. Obtain approvals based on change classification

6. Author implements approved changes

7. Update revision number and change history

8. Validation: Changes match approved scope; change history complete

Change Classification

| Class | Definition | Approval Level | Examples |

|-------|------------|----------------|----------|

| Administrative | No content impact | Document Control | Typos, formatting |

| Minor | Limited content change | Process Owner + QA | Clarifications |

| Major | Significant content change | Full review cycle | New requirements |

| Emergency | Urgent safety/compliance | Expedited + retrospective | Safety issues |

Impact Assessment Checklist

| Impact Area | Assessment Questions |

|-------------|---------------------|

| Training | Does change require retraining? |

| Equipment | Does change affect equipment or systems? |

| Validation | Does change require revalidation? |

| Regulatory | Does change affect regulatory filings? |

| Other Documents | Which related documents need updating? |

| Records | What records are affected? |

Change History Documentation

Each document must include change history:

| Revision | Date | Description | Author | Approver |
|----------|------|-------------|--------|----------|
| 01 | 2023-01-15 | Initial release | J. Smith | M. Jones |
| 02 | 2024-03-01 | Updated workflow | J. Smith | M. Jones |

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21 CFR Part 11 Compliance

Implement electronic record and signature controls for FDA compliance.

Part 11 Scope

| Applies To | Does Not Apply To |

|------------|-------------------|

| Records required by FDA regulations | Paper records |

| Records submitted to FDA | Internal non-regulated documents |

| Electronic signatures on required records | General email communication |

Electronic Record Controls

1. Validate system for accuracy and reliability

2. Implement secure audit trail for all changes

3. Restrict system access to authorized individuals

4. Generate accurate copies in human-readable format

5. Protect records throughout retention period

6. Validation: Audit trail captures who, what, when for all changes

Audit Trail Requirements

| Requirement | Implementation |

|-------------|----------------|

| Secure | Cannot be modified by users |

| Computer-generated | System creates automatically |

| Time-stamped | Date and time of each action |

| Original values | Previous values retained |

| User identity | Who made each change |

Electronic Signature Requirements

| Requirement | Implementation |

|-------------|----------------|

| Unique to individual | Not shared between persons |

| At least 2 components | User ID + password minimum |

| Signature manifestation | Name, date/time, meaning displayed |

| Linked to record | Cannot be excised or copied |

Signature Manifestation

Every electronic signature must display:

| Element | Example |

|---------|---------|

| Printed name | John Smith |

| Date and time | 2024-03-15 14:32:05 EST |

| Meaning | Approved for Release |

System Controls Checklist

Access Controls:

• [ ] Unique user ID for each person
• [ ] Password complexity enforced
• [ ] Account lockout after failed attempts
• [ ] Session

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