salesforce-automation – Agents & Automation skill for AI agents

Salesforce Automation via Rube MCP

Automate Salesforce CRM operations through Composio's Salesforce toolkit via Rube MCP.

Prerequisites

• Rube MCP must be connected (RUBE_SEARCH_TOOLS available)
• Active Salesforce connection via RUBE_MANAGE_CONNECTIONS with toolkit salesforce
• Always call RUBE_SEARCH_TOOLS first to get current tool schemas

Setup

Get Rube MCP: Add https://rube.app/mcp as an MCP server in your client configuration. Verify actual MCP authentication, Salesforce org and scopes; adding an endpoint alone does not establish access.

1. Verify Rube MCP is available by confirming RUBE_SEARCH_TOOLS responds

2. Call RUBE_MANAGE_CONNECTIONS with toolkit salesforce

3. If connection is not ACTIVE, follow the returned auth link to complete Salesforce OAuth

4. Confirm connection status shows ACTIVE before running any workflows

Record mutation boundary

Resolve the exact org, object and record IDs, preview bulk ownership/campaign/assignment changes and apply only user-authorized fields. Automation rules may notify or affect other users; do not infer communication authority from a record read. Reconcile uncertain creates before retrying to avoid duplicate leads.

Core Workflows

1. Manage Leads

When to use: User wants to create, search, update, or list leads

Tool sequence:

1. SALESFORCE_SEARCH_LEADS - Search leads by criteria [Optional]

2. SALESFORCE_LIST_LEADS - List all leads [Optional]

3. SALESFORCE_CREATE_LEAD - Create a new lead [Optional]

4. SALESFORCE_UPDATE_LEAD - Update lead fields [Optional]

5. SALESFORCE_ADD_LEAD_TO_CAMPAIGN - Add lead to campaign [Optional]

6. SALESFORCE_APPLY_LEAD_ASSIGNMENT_RULES - Apply assignment rules [Optional]

Key parameters:

• LastName: Required for lead creation
• Company: Required for lead creation
• Email, Phone, Title: Common lead fields
• lead_id: Lead ID for updates
• campaign_id: Campaign ID for campaign operations

Pitfalls:

• LastName and Company are required fields for lead creation
• Lead IDs are 15 or 18 character Salesforce IDs

2. Manage Contacts and Accounts

When to use: User wants to manage contacts and their associated accounts

Tool sequence:

1. SALESFORCE_SEARCH_CONTACTS - Search contacts [Optional]

2. SALESFORCE_LIST_CONTACTS - List contacts [Optional]

3. SALESFORCE_CREATE_CONTACT - Create a new contact [Optional]

4. SALESFORCE_SEARCH_ACCOUNTS - Search accounts [Optional]

5. SALESFORCE_CREATE_ACCOUNT - Create a new account [Optional]

6. SALESFORCE_ASSOCIATE_CONTACT_TO_ACCOUNT - Link contact to account [Optional]

Key parameters:

• LastName: Required for contact creation
• Name: Account name for creation
• AccountId: Account ID to associate with contact
• contact_id, account_id: IDs for association

Pitfalls:

• Contact requires at least LastName
• Account association requires both valid contact and account IDs

3. Manage Opportunities

When to use: User wants to track and manage sales opportunities

Tool sequence:

1. SALESFORCE_SEARCH_OPPORTUNITIES - Search opportunities [Optional]

2. SALESFORCE_LIST_OPPORTUNITIES - List all opportunities [Optional]

3. SALESFORCE_GET_OPPORTUNITY - Get opportunity details [Optional]

4. SALESFORCE_CREATE_OPPORTUNITY - Create new opportunity [Optional]

5. SALESFORCE_RETRIEVE_OPPORTUNITIES_DATA - Retrieve opportunity data [Optional]

Key parameters:

• Name: Opportunity name (required)
• StageName: Sales stage (required)
• CloseDate: Expected close date (required)
• Amount: Deal value
• AccountId: Associated account

Pitfalls:

• Name, StageName, and CloseDate are required for creation
• Stage names must match exactly what is configured in Salesforce

4. Run SOQL Queries

When to use: User wants to query Salesforce data with custom SOQL

Tool sequence:

1. SALESFORCE_RUN_SOQL_QUERY / SALESFORCE_QUERY - Execute SOQL [Required]

Key parameters:

• query: SOQL query string

Pitfalls:

• SOQL syntax differs from SQL; uses Salesforce object and field API names
• Field API names may differ from display labels (e.g., Account.Name not Account Name)
• Results are paginated for large datasets

5. Manage Tasks

When to use: User wants to create, search, update, or complete tasks

Tool sequence:

1. SALESFORCE_SEARCH_TASKS - Search tasks [Optional]

2. SALESFORCE_UPDATE_TASK - Update task fields [Optional]

3. SALESFORCE_COMPLETE_TASK - Mark task as complete [Optional]

Key parameters:

• task_id: Task ID for updates
• Status: Task status value
• Subject: Task subject

Pitfalls:

• Task status values must match picklist options in Salesforce

Common Patterns

SOQL Syntax

Basic query:

SELECT Id, Name, Email FROM Contact WHERE LastName = 'Smith'

With relationships:

SELECT Id, Name, Account.Name FROM Contact WHERE Account.Industry = 'Technology'

Date filtering:

SELECT Id, Name FROM Lead WHERE CreatedDate = TODAY
SELECT Id, Name FROM Opportunity WHERE CloseDate = NEXT_MONTH

Pagination

• SOQL queries with large results return pagination tokens
• Use SALESFORCE_QUERY with nextRecordsUrl for pagination
• Check done field in response; if false, continue paging

Known Pitfalls

Field API Names:

• Always use API names, not display labels
• Custom fields end with __c suffix
• Use SALESFORCE_GET_ALL_CUSTOM_OBJECTS to discover custom objects

ID Formats:

• Salesforce IDs are 15 (case-sensitive) or 18 (case-insensitive) characters
• Both formats are accepted in most operations

Quick Reference

| Task | Tool Slug | Key Params |

|------|-----------|------------|

| Create lead | SALESFORCE_CREATE_LEAD | LastName, Company |

| Search leads | SALESFORCE_SEARCH_LEADS | query |

| List leads | SALESFORCE_LIST_LEADS | (filters) |

| Update lead | SALESFORCE_UPDATE_LEAD | lead_id, fields |

| Create contact | SALESFORCE_CREATE_CONTACT | LastName |

| Search contacts | SALESFORCE_SEARCH_CONTACTS | query |

| Create account | SALESFORCE_CREATE_ACCOUNT | Name |

| Search accounts | SALESFORCE_SEARCH_ACCOUNTS | query |

| Link contact | SALESFORCE_ASSOCIATE_CONTACT_TO_ACCOUNT | contact_id, account_id |

| Create opportunity | SALESFORCE_CREATE_OPPORTUNITY | Name, StageName, CloseDate |

| Get opportunity | SALESFORCE_GET_OPPORTUNITY | opportunity_id |

| Search opportunities | SALESFORCE_SEARCH_OPPORTUNITIES | query |

| Run SOQL | SALESFORCE_RUN_SOQL_QUERY | query |

| Query | SALESFORCE_QUERY | query |

| Search tasks | SALESFORCE_SEARCH_TASKS | query |

| Update task | SALESFORCE_UPDATE_TASK | task_id, fields |

| Complete task | SALESFORCE_COMPLETE_TASK | task_id |

| Get user info | SALESFORCE_GET_USER_INFO | (none) |

| Custom objects | SALESFORCE_GET_ALL_CUSTOM_OBJECTS | (none) |

| Create record | SALESFORCE_CREATE_A_RECORD | object_type, fields |

| Transfer ownership | SALESFORCE_MASS_TRANSFER_OWNERSHIP | records, new_owner |

When to Use

This skill is applicable to execute the workflow or actions described in the overview.

Limitations

• Use this skill only when the task clearly matches the scope described above.
• Do not treat the output as a substitute for environment-specific validation, testing, or expert review.
• Stop and ask for clarification if required inputs, permissions, safety boundaries, or success criteria are missing.